Privacy Policy
Last updated: May 27, 2026
M Hope Carpentry values your privacy. This policy explains how information is collected, used, and protected when you interact with this website or our services.
Information We Collect
We collect information when you:
Fill out the contact form (name, email, phone, project details, message)
Use one of the free estimate tools and submit your estimate (name, email, contact preferences, and your property address when you request a site visit)
Reach out by phone or email directly
We only collect what you choose to submit.
How Your Information Is Used
We use the information you provide to:
Respond to your inquiries and estimate requests
Schedule site visits and appointments
Maintain customer records for ongoing or future work
Improve our services and communication
Your information will never be sold, rented, or shared with third parties for marketing purposes.
Service Providers
We use trusted service providers to help operate the site and deliver our services, including hosting, email delivery, and analytics. These providers only process information as needed to perform their functions.
Data Retention
We retain submission information for the duration necessary to fulfill its purpose or as required by law. Anonymous analytics data is retained to understand usage patterns over time but contains no personally identifying information.
Cookies and Analytics
This site uses both first-party and third-party analytics tools to understand how visitors interact with the site and its tools.
Third-party tools (including Squarespace's built-in analytics and Google Analytics) use cookies to collect general site traffic and performance data. No personally identifying information is collected for these purposes.
Our custom estimate tools do not use cookies. They use a temporary, random session identifier that disappears when you close your browser tab. This first-party tracking only records which fields are interacted with, how far through a tool a visitor progresses, device type, and approximate location (city and state, derived from IP address and not precise). IP addresses are not retained.
No data or measurements entered into the estimate tools are tracked or stored unless you choose to submit the form with a site-visit request. The anonymous progress tracking only records which inputs were used, never the amounts or selections you enter.
Data Security
We take appropriate steps to protect any information shared through this website. However, please avoid including sensitive personal data (such as financial or identification numbers) in online forms.
Your Rights
If you would like your information removed or corrected, contact us at:
📞 (314) 328-4489
Policy Changes
We may update this policy as needed. Any updates will be posted here with the revised date.